Article 1 - Scope of the general conditions of sale
These general terms and conditions automatically govern all sales of stays made on the www.campinglabergefleurie.com website. They are an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read these general conditions prior to any reservation of a stay, for himself and any person participating in the stay.
In accordance with the law in force, these general conditions are made available to all customers for information purposes prior to the conclusion of any contract for the sale of stays. They can also be obtained by simple written request addressed to the head office of the establishment.
Article 2 - Booking conditions 2.1 Price and payment
The price of the stays is indicated in euros, VAT included. The customer's attention is drawn to the fact that the tourist tax is not included in the price.
For camping pitch reservations: All rentals are personal and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the booking fees.
For rental reservations: All rentals are personal and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the booking fees.
For any unreported delay, the rental/site becomes available 24 hours after the arrival date mentioned on the reservation contract. After this period, and in the absence of a written message, the reservation will be void and the deposit will remain with the campsite management.
2.2 Modification of reservation
No reduction will be made in the event of late arrival or early departure.
2.3 Cancellation
Any reservation not settled in accordance with the general conditions of sale will be cancelled. For any cancellation received more than 30 days before the start date of the stay, 100% of the deposit will be refunded.
2.4 Withdrawal
The legal provisions relating to the right of withdrawal in the event of distance selling provided for by the Consumer Code are not applicable to tourist services (article L.121-20-4 of the Consumer Code).
Thus, for any order for a stay at the campsite, the customer does not benefit from any right of withdrawal.
2.5 Cancellation insurance
We advise you to take out cancellation insurance. This contract offers you a cancellation guarantee which allows you to obtain reimbursement of the sums paid in the event of cancellation of your stay or early departure under certain conditions (illness, accident, etc.).
Article 3 - Course of the stay
3.1 Arrivals and Departures
Rental and camping: arrivals are from 3 p.m., departures are before 10 a.m., any day of the week.
3.2 Deposit
A deposit of 250 euros per accommodation will be requested on the day of your arrival. It will be refunded to you on the day of your departure, during the opening hours of the cash desk, after an inventory. The invoicing of any damage will be added to the price of the stay as well as the cleaning if you do not leave the accommodation in a state of perfect cleanliness. If you cannot be present during the inventory, the deposit will be returned to you by post.
3.3 Departure
Any return of the key or release of the pitch after 10 a.m. will result in the invoicing of an additional night. Any extension of stay must be made at least 24 hours before the scheduled departure date.
3.4 Animals
Pets are allowed inside the rentals.
3.5 Rules of procedure
As required by law, you must adhere to our rules of procedure, deposited at the prefecture, posted at our reception and a copy of which will be given to you on request.
Article 4 - Liability
The Campsite declines all responsibility for damage suffered by the equipment of the camper-caravanner which would be of its own doing; insurance for your equipment in terms of civil liability is mandatory (FFCC, ANWB, ADAC...).
Article 5 - Applicable law
These general conditions are subject to French law and any dispute relating to their application falls within the jurisdiction of the Tribunal de grande instance or the commercial court of Nîmes.