TERMS OF SALES SERVICE PROVIDER – INTERNET
ARTICLE 1 - Scope
These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of the rental services of camping sites with or without rental accommodation offered by the company EURL CAMPING DES EYDOCHES to consumers and non-professional customers on its site Internet www.camping-bievre-isere.com.
The main features of the Services are presented on the website www.camping-bievre-isere.com.
The Customer is required to read it before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.
The details of the Provider are as follows:
EURL CAMPING OF EYDOCHES 515, Avenue du Marais 38260 FARAMANS
These conditions apply to the exclusion of all other conditions, and in particular those applicable for other marketing channels of the Services.
These General Terms and Conditions of Sale are accessible at any time on the website and will prevail, if necessary, on any other version or any other contradictory document.
Unless proved otherwise, the data recorded in the provider's computer system constitutes proof of all transactions concluded with the Customer.
In accordance with the Data Protection Act of 6 January 1978, reinforced and supplemented by the RGPD (General Data Protection Regulation) entered into force on 25 May 2018, the Customer has at all times a right of access , rectification, opposition, erasure and portability of all his personal data by writing by mail and justifying his identity, to
EURL CAMPING OF EYDOCHES
515, Avenue du Marais
38260 FARAMANS
The Customer declares that he / she has read these General Terms and Conditions of Sale and accepted them as well as the general conditions of use of the website www.camping-bievre-isere.com. Unless proved otherwise, the data recorded by the company EURL CAMPING DES EYDOCHES constitute the proof of all transactions made by EURL CAMPING DES EYDOCHES and the Customer via the website www.camping-bievre-isere.com.
The validation of the order of Services by the Customer implies acceptance without restriction or reservation of the present General Conditions of Sale.
The Customer acknowledges having the capacity required to contract and purchase the Services offered on the website www.camping-bievre-isere.com.
These General Terms and Conditions of Sale may be subject to subsequent amendments, the version applicable to the purchase of the Customer is the one in effect on the website at the date of placing the order.
ARTICLE 2 - Orders
the Customer selects onthe site the services which it wishes to order,accordingto the following methods: theCustomer moves on the site toward the topic“contacts” which indicates all the contact of theEURL to him CAMP-SITE OF theEYDOCHES. The Customer has the choicebetween the phone call with the numberindicated and the sending of an e-mail by the means of the link envisaged for this purpose.
Contractual information is presented in French language and is the object of a confirmation at the time of the response to the phone call orthe e-mail.
The sale of Services will be regarded as final only after the sending withthe Customer of the confirmation of theacceptance of the order by the Person receiving benefits, e-mail and after cashing bythis one of the entirety of the installment due.
The EURL CAMP-SITE OF the EYDOCHESreserves the right to cancel or refuse any orderof a Customer with whom there would exist alitigation relating to the payment of a formerorder.
For services causing the establishmentof a preliminary estimate, the sale of Serviceswill be regarded as final only afterestablishment of an estimate per the Person receiving benefits and sending with theCustomer of the confirmation of theacceptance of the order by e-mail.
Theestimates establish by the Person receiving benefits are valid throughout one 60 day andwill be validated by e-mail.
The order onestimate is regarded as final by the Person receiving benefits only after the payment of aninstallment of 25% of the full amount of theorder.
This installment will not be able to in no case to be qualified down payment.
Noordering of an amount lower than two hundredeuros (200 €) including all taxes will be accepted.
The possible modifications of theorder by the Customer, out the exercise of itsright of retractation could be taken into accountby the Person receiving benefits only within thelimit of its possibilities and on condition thatbeing notified by e-mail with the Person receiving benefits thirty (30) days at leastbefore the date planned for the supply of theordered Services. If necessary, thesemodifications will cause the establishment of anew estimate and to an adjustment of theprice.
On the assumption that thesemodifications could not be accepted by thePerson receiving benefits, the sums paid bythe Customer will be restored to him within athirty (30) day maximum delay as from thenotification of impossibility of accepting themodifications carried out by the Person receiving benefits near the Customer (unlessthis one does not prefer to profit one to have).
In the event of cancellation of the order by theCustomer after his acceptance by the Person receiving benefits less than thirty (30) days at least before the date planned for the supply ofthe ordered Services, for some reason that it isexcept the exercise of the right of retractationor the major force, down the payment madewith the order, as defined in article 4 “Payment terms” of these General terms of Sale will befull asset with the Person receiving benefitsand any refunding will not be able to cause.
ARTICLE 3 – Rates
the Proposed services bythe Person receiving benefits are provided togoing rates on the www.camping-bievre-isere.com website according to the estimateestablished by the person receiving benefits,during the recording of the order by the Person receiving benefits. The prices are expressed inEuros including all taxes.
The rates takeaccount of possible reductions which would be authorized by the Person receiving benefitsunder the conditions specified on thewww.camping-bievre-isere.com website.
These rates are firm and non-revisable during their period of validity, as indicated on the website www.camping-bievre-isere.com, the Service provider reserving the right, outside this period of validity, to modify the prices at any time. moment.
They do not include processing and management fees, which are charged in addition, under the conditions indicated on the website www.camping-bievre-isere.com and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is drawn up by the Service Provider and delivered to the Customer during the supply of the Services ordered.
ARTICLE 4 - Terms of payment
The price is payable in full, on the day of arrival at CAMPING DES EYDOCHES under the conditions defined in the article Provision of Services below and as indicated on the invoice given to the Customer, by way of secure payment:
- by credit card: Visa, MasterCard, American Express, other blue cards (Ecard bleu)
- by private cards (check vacances ancv, box)
- by check, for any order higher than or equal to one hundred fifty euros (150 €) TTC.
- species.
In case of payment by check, it must be issued by a bank domiciled in France or Monaco.
The cashing of the check is made upon receipt. Payments made by the Customer will be considered final only after actual receipt of the sums due by the Service Provider.
A deposit equal to 25% of the total price of the supply of the Services ordered is required when placing the order by the Customer.
The balance of the price is payable in cash, on the day of the provision of said Services, under the conditions defined in the article Provision of Services below.
In case of late payment and payment of the sums due by the Customer beyond the above deadline, and after the date of payment appearing on the invoice sent to him, late penalties calculated at the rate of legal interest in force on the day of the scheduled date of payment of the amount inclusive of the price of the supply of the Services, will be acquired automatically and automatically to the Service Provider, without any formality nor prior notice.
Late payment will result in the immediate payment of all amounts owed by the Customer, without prejudice to any other action that the Service Provider would be entitled to bring, as such, against the Customer.
In addition, the Service Provider reserves the right, in case of non-compliance with the terms of payment listed above, to suspend or cancel the provision of the Services ordered by the Customer and / or to suspend the performance of its obligations. .
No additional costs, higher than the costs incurred by the Service Provider for the use of a means of payment, may be billed to the Customer.
ARTICLE 5 - Provision of Services
Services ordered by the Customer, which include reception services according to the opening hours indicated (9am to 11am and 15h30 to 19h), provision of the rented location, access to water networks and electricity, access to sanitary blocks and, only for locations with rental accommodation, household arrival. These services will be provided upon arrival at CAMPING DES EYDOCHES in the slots indicated above.
The Service Provider undertakes to make its best efforts to provide the Services ordered by the Customer, as part of an obligation of means.
The identification of the Provider is as follows:
- EURL CAMPING OF EYDOCHES - Social Form: Limited Liability Company - Sole Partner
- Share capital: 3,000 euros
- Registered office: 515, Avenue des Marais - 38260 FARAMANS
- Registration: 819 875 923 RCS Vienna
In the absence of reservations or claims expressly issued by the Customer upon receipt of the Services, they shall be deemed to comply with the order, in quantity and quality.
The Customer will have a period of 3 days from the provision of the Services to issue, in writing, such reservations or claims, with all supporting documents, to the Provider.
No claim can be validly accepted in case of non-compliance with these formalities and deadlines by the Customer.
The Service Provider shall reimburse or rectify the Customer (as far as possible) as soon as possible and at its expense, in accordance with the appropriate terms and conditions approved by the Customer, Services whose lack of conformity has been duly proven by the Customer.
ARTICLE 6 - Right of withdrawal
The Customer has, in accordance with the law, a withdrawal period of 14 days from the conclusion of the contract to exercise his right of withdrawal from the Service Provider and cancel his order without having to justify reasons or to pay a penalty , at the end of exchange or refund, except if the execution of the services began, with the agreement of the Customer, before the end of the period of retraction.
The right of withdrawal can be exercised:
- by mail addressed to EURL CAMPING DES EYDOCHES - 515, Avenue des Marais - 38260 FARAMANS.
- by email sent via the Contacts section on the website www.camping-bievre-isere.com
By means of the attached form, expressing the unambiguous desire to retract and mentioning the order concerned by this retraction; in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the Customer by the Service Provider.
In case of exercising the right of withdrawal within the aforementioned period, only the price of the Services ordered is refunded.
The reimbursement of the sums actually paid by the Customer will be made within fourteen (14) days of receipt by the Service Provider of the Customer's notice of withdrawal.
ARTICLE 7 - Liability of the Service Provider - Warranty
The Service Provider guarantees, in accordance with the legal provisions and without additional payment, the Customer, against any lack of conformity or hidden defect, resulting from a defect of design or realization of the Services ordered.
In order to assert his rights, the Customer must inform the Service Provider, in writing, of the existence of defects or defects of conformity within a maximum period of 48 hours from the provision of the Services.
The Service Provider will refund or rectify or rectify (as far as possible) the services deemed to be defective as soon as possible and no later than 2 days after the Provider finds the defect or defect. The refund will be made by credit to the Customer's bank account or by check sent to the Customer.
The Service Provider's guarantee is limited to the reimbursement of the Services actually paid by the Customer and the Service Provider can not be held responsible or defective for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French case law.
The Services provided through the Provider's website www.camping-bievre-isere.com comply with the regulations in force in France.
Pursuant to Law 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment of invoices , especially.
The processing of information communicated through the website www.camping-bievre-isere.com meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of these data.
The Customer has, in accordance with national and European regulations in force, a permanent right of access, modification, rectification, opposition of portability and limitation of the processing with regard to information concerning him.
This right may be exercised under the conditions and according to the conditions defined on the website www.camping-bievre-isere.com.
ARTICLE 9 Intellectual property
The content of the website www.camping-bievre-isere.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute a crime of counterfeiting.
In addition, the Contractor retains ownership of all intellectual property rights in the photographs, presentations, studies, drawings, models, prototypes, etc., made (even at the request of the Customer) for the provision of Services to the Customer. The Customer therefore prohibits any reproduction or exploitation of said studies, drawings, models and prototypes, etc., without the express written consent of the Provider who may condition it to a financial counterparty.
ARTICLE 10 – Unforeseen
In case of unforeseeable circumstances change at the conclusion of the contract, in accordance with the provisions of Article 1195 of the Civil Code, the Party that has not accepted to assume an excessively costly execution risk may request a renegotiation of the contract to his co-contractor if this is possible. Failing this, the present ones would be purely and simply solved according to the modalities defined in the article Resolution for Imprévision
ARTICLE 11 –
Forced execution in kind In the event of default by either Party, the defaulting Party shall have the right to request execution in kind of the obligations arising from the present. In accordance with the provisions of Article 1221 of the Civil Code, the obligee of the obligation may continue this forced execution after a simple formal notice, addressed to the debtor of the obligation by registered letter with acknowledgment of receipt remained unsuccessful, unless the it proves impossible or if there is a clear disproportion between its cost to the debtor, in good faith, and his interest for the creditor.
ARTICLE 12 Exception of non-performance
It is recalled that pursuant to Article 1219 of the Civil Code, each Party may refuse to perform its obligation, even if it is due, if the other Party does not execute its own and if such non-performance is sufficiently serious, that is to say, likely to call into question the continuation of the contract or to fundamentally upset its economic equilibrium. The suspension of execution shall take effect immediately upon receipt by the defaulting Party of the notice of default sent to it by the defaulting Party indicating the intention to enforce the non-performance that the defaulting party will not have remedied the breach noted, served by registered letter with acknowledgment of receipt or on any other durable written support to provide evidence of the shipment.
This exception of non-performance may also be used as a precautionary measure, in accordance with the provisions of Article 1220 of the Civil Code, if it is clear that one of the Parties will not fulfill at the due date the obligations incumbent on it and that the consequences of this non-performance are sufficiently serious for the Party victim of the default.
This faculty is used at the risk and peril of the Party taking the initiative.
The suspension of performance will take effect immediately upon receipt by the alleged defaulting party of the notice of intention to enforce the defective non-performance exception until the alleged defaulting party executes the obligation for which a failure to come is manifest, served by registered letter with acknowledgment of receipt or on any other durable written support to provide evidence of the shipment.
However, if the impediment was final or continued beyond 30 days from the finding of the impediment by registered letter, the present ones would be purely and simply solved according to the modalities defined in the article Resolution for exception of non-performance .
ARTICLE 13 - Force majeure
The Parties can not be held responsible if the non-performance or delay in the performance of any of their obligations, as described herein, arises from a case of force majeure, within the meaning of Article 1218 of the Civil Code.
The Party observing the event shall without delay inform the other party of its inability to perform its service and justify it to it. The suspension of the obligations may in no case be a cause of liability for non-performance of the obligation in question, nor induce the payment of damages or penalties of delay.
The performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed a period of thirty (30) days. Therefore, upon the cessation of the cause of the suspension of their reciprocal obligations, the Parties will make every effort to resume as soon as possible the normal performance of their contractual obligations. For this purpose, the prevented Party will notify the other of the resumption of its obligation by registered letter with acknowledgment of receipt or any extrajudicial act. If the impediment is final or exceeds a duration of thirty (30) days, the present will be purely and simply resolved according to the modalities defined in the article Resolution for force majeure.
.ARTICLE 14 - Contract Resolution
14-1 - Resolution for unforeseen
The resolution for the impossibility of the execution of an obligation become excessively onerous can not intervene that thirty (30) days after the sending of a formal notice declaring the intention to apply this notified clause by registered letter with request for acknowledgment of receipt or any extrajudicial act.
14-2 - Resolution for failure to fulfill a sufficiently serious obligation
The Party victim of the default may, in the event of a sufficiently serious breach of any of the obligations incumbent upon the other Party, notify by registered letter with acknowledgment of receipt to the Defaulting Party, the faulty resolution of the present thirty (30) days after the sending of a formal notice to execute remained unsuccessful, and this in application of the provisions of Article 1224 of the Civil Code.
The resolution of force majeure, can not take place that thirty (30) days after the sending of an official notification notified by registered letter with request for acknowledgment of receipt or any extrajudicial act. However, such notice shall state the intention to apply this clause.
14-3 - Provisions common to cases of resolution
The services exchanged between the parties from the conclusion of the contract and until its termination having found their usefulness as and when the reciprocal execution of this one, they will not give rise to restitution for the period preceding the last benefit that has not received its consideration.
In any case, the injured party may claim damages in damages.
ARTICLE 15 - Governing Law – Language
These General Terms and Conditions of Sale and the transactions arising therefrom are governed by and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute.
ARTICLE 16 – Disputes
All disputes to which the purchase and sale transactions concluded under these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have to be resolved between the seller and the customer will be submitted to the competent courts under common law conditions.
The Client is informed that he can in any case resort to a conventional mediation, in particular with the Commission of the mediation of the consumption (C. consom., Art.L 612-1) or with the existing sectoral mediation bodies or any alternative method of dispute settlement (conciliation for example) in case of dispute.
ARTICLE 17 - Pre-contractual Information - Customer Acceptance
The Customer acknowledges having communicated, prior to the placing of his order and the conclusion of the contract, in a readable and understandable manner, these General Conditions of Sale and all the information listed in Article L. 221-5 of the Consumer Code, and in particular the following information:
- - the essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
- the price of Services and ancillary costs; - in the absence of immediate execution of the contract, the date or the deadline at which the Service Provider undertakes to provide the Services ordered;
- the information relating to the identity of the Service Provider, to his postal, telephone and electronic contact details, and to his activities, if they do not appear from the context,
- information on legal and contractual warranties and how they are implemented; - the functionalities of the digital content and, where appropriate, its interoperability; - the possibility of resorting to a conventional mediation in case of litigation;
- the information relating to the right of withdrawal (existence, conditions, deadline, methods of exercise of this right and standard form of withdrawal), the terms of termination and other important contractual conditions.
- the means of payment accepted.
The fact for a natural person (or moral) to order on the website www.camping-bievre-isere.com implies full acceptance and acceptance of these General Conditions of Sale and obligation to the payment of the Services ordered, which is expressly acknowledged by the Customer, who renounces, in particular, to avail himself of any contradictory document, which would be unenforceable against the Service Provider.
ANNEX I
RETRACTION FORM Warning
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.camping-bievre-isere.com except exclusions or limits to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sale.
«To the attention of EURL CAMPING DES EYDOCHES - 515, Avenue du Marais - 38260 FARAMANS
I hereby notify the withdrawal of the contract for the ordering of the services below:
- Order the Date
- Order number: ............................................ ...............
- Client name : ............................................. ..............................
- Customer's address: ............................................. ..........................
Signature of the Client (only in case of notification of this form on paper): »
