GENERAL TERMS AND CONDITIONS OF SALE: PITCH RENTAL EXTRACTS FROM THE INTERNAL REGULATIONS
1.SCOPE OF APPLICATION
These General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation (tent, caravan, mobile leisure home, and lightweight leisure home) or tourism bare pitch at the L'Air du Temps campsite, operated by Mr. Jean ROUCHON (the Service Provider), to non-professional customers, either through its website www.camping-ferme-cantal.com or by phone, postal mail, electronic mail (emails), or at a location where the Service Provider markets the services. They do not apply to pitch rentals intended for the reception of mobile leisure homes (mobile homes), which are subject to a leisure contract. The main characteristics of the services are presented on the website www.camping-ferme-cantal.com. The Customer is required to review them before placing an order. The choice and purchase of a service are the sole responsibility of the Customer. These General Terms and Conditions of Sale apply to the exclusion of all other conditions of the Service Provider, including those applicable to other distribution channels for the services. These General Terms and Conditions of Sale are accessible at any time on the website and will prevail, if necessary, over any other version or any other contractual document. The version applicable to the Customer is the one in force on the website or communicated by the Service Provider on the date of the Customer's order. Unless proven otherwise, the data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Customer. In accordance with the provisions of the French Data Protection Act (loi informatique et libertés) and the European General Data Protection Regulation (GDPR), the Customer has the right, at any time, to access, rectify, and object to the processing of their personal data, unless such processing is necessary for the execution of the order and the stay, as well as their consequences, by writing, by mail and providing proof of identity, to: Camping l'Air du Temps, represented by Mr. Jean ROUCHON, at the following address: 1, LA BARRIERE – 15270 BEAULIEU.
The Customer declares to have read these General Terms and Conditions of Sale and accepted them either by checking the box provided for this purpose before implementing the online ordering process, as well as the general terms of use of the website www.camping-ferme-cantal.com, or in the case of a reservation made offline, by any other appropriate means.
2.RIGHT OF WITHDRAWAL: In accordance with Article L.121-21-8 of the French Consumer Code, the tenant is informed that they do not have a right of withdrawal after signing the contract.
3. ADMISSION CONDITIONS: To be admitted to enter, settle, and stay on the campsite, it is necessary to have been authorized by the manager or their representative, who has the obligation to ensure the proper order and management of the campsite. Staying on the campsite implies acceptance of the provisions of the regulations and the commitment to comply with them.
4.CUSTOMER'S OBLIGATION: CIVIL LIABILITY INSURANCE
The customer staying on the pitch must be insured for civil liability. An insurance certificate may be requested from the customer before the start of the service.
5.RESERVATION: It is strongly recommended to reserve your pitch for July or August. For any reservation, an option is recorded subject to availability. Its validity will be specified by the campsite upon your request. The reservation becomes firm and definitive only with our agreement and upon receipt of your deposit or payment, as well as the dated and signed rental contract by the customer (except in the case of online reservations that automatically include the contract). When the desired date and pitch number do not correspond to our schedule, the campsite may need to change the desired pitch number (except for PREMIUM and COMFORT pitches). If possible, upon your arrival, you will be offered a choice of available pitches. Once the stay has started, there is no possibility of a refund for early departure, regardless of the reason.
6.PAYMENT TERMS AND METHODS:
For any pitch reservation of up to two nights, the full payment of the stay is required at the time of reservation. Beyond that, a deposit of 30% of the total amount of the stay is requested. The balance is to be paid on the day of arrival at the latest. Each reservation is nominative and cannot be transferred or sublet without the campsite's agreement. In case of non-compliance with the payment conditions, we reserve the right to suspend or cancel the provision of the services ordered by the customer and/or to suspend the performance of our obligations after an unsuccessful formal notice.
Accepted payment methods: Visa and MasterCard credit cards, national and international bank transfers, bank checks, ANCV holiday vouchers, VACAF.
4X PAYMENT by credit card with our partner FLOA
Our financial partner FLOA offers payment solutions for your purchases of goods and/or services, deferred payment in 3 or 4 installments by credit card. These payment solutions are reserved for individuals (adult individuals) residing in France, holders of a Visa or MasterCard credit card with a validity period corresponding to the repayment duration. FLOA, RCS Bordeaux 434 130 423, with registered office at Immeuble G 7 71 Rue Lucien Faure, Bordeaux 33300, subject to the control of the Autorité de Contrôle Prudentiel et de Résolution (4 Place de Budapest, CS 92459 75436 PARIS CEDEX 09) and registered with ORIAS under number n°07 028 160 www.orias.fr).
FLOA reserves the right to accept or refuse your financing request. You have a legal withdrawal period of 14 days. To learn more, click here: [link to conditions]
We draw your attention to the fact that if you choose to pay for your order of goods and/or services using these payment solutions, your personal data will be transmitted to FLOA Bank for the purpose of studying your financing request, managing your credit agreement, and, if necessary, debt collection. For more information, click here: [link to privacy policy and cookies]
7.ARRIVAL/DEPARTURE:
The arrival and departure days are flexible for camping pitches. Check-in is between 2 PM and 8 PM, and check-out is before 12 PM. Any rented pitch must be occupied by 8 PM. In the absence of a message from the camper indicating their delay or late arrival, the reserved pitch will remain available until the next day at 12 PM. After that, it will be made available to the campsite again, and the amounts paid will remain with the campsite.
8.CANCELLATION:
The rental contract is offered with optional cancellation insurance. Only the cancellation insurance is able to refund your deposit or stay. That is why we invite you to subscribe to the stay cancellation insurance. No refund of the stay will be made outside of this framework.
The weather does not constitute a reason for cancellation or interruption of stay.
9.CANCELLATION IN THE EVENT OF A PANDEMIC: If the campsite is fully or partially closed during the reserved stay dates due to a government-imposed total or partial ban on public reception, and this closure is not the fault of the service provider, the amounts paid in advance by the client for the reservation will be refunded within a period of up to 18 months. The service provider will not be liable for any additional compensation beyond the refund of the amounts already paid for the reservation. If the client is compelled to cancel the entire stay due to government measures that prevent participants from traveling (general or local lockdown, travel restrictions, border closures), even if the campsite is able to fulfill its obligation and accommodate the clients, the service provider will refund the corresponding amounts paid by the client, minus any processing and handling fees (2.5% commission for holiday checks), which will be retained by the service provider, within a period of up to 18 months. In the event that the client's cancellation of the stay is justified by the fact that the client has been affected by COVID-19 or another infection considered a pandemic, is identified as a close contact, or tests positive, and this situation would jeopardize their participation in the stay on the scheduled dates, no cancellation fees will apply. However, it is recommended to obtain cancellation insurance with COVID-19 coverage to fully cover this risk.
10.ADDITIONAL PERSON AND/OR VISITOR: If the number of occupants exceeds the number declared in the contract upon arrival or during the stay, the campsite reserves the right to either refuse additional occupants or request an additional fee based on the current rate. In any case, the number of people per pitch must not exceed 6 (a baby or child counts as 1 person). Any additional vehicles (car or motorcycle) will also be charged according to the current rate. It is not allowed to park outside the campsite for safety reasons. All visitors must check in at the reception. Due to COVID-19, the campsite reserves the right to refuse visitors.
11.FEES: TOURIST TAXES: Tourist taxes are provided as an indication and may be updated by local authorities. They are payable at the place of stay.
12.PETS: Dogs (except categories 1 and 2) and cats are allowed, with a maximum of 2 animals, subject to an additional fee. Dogs must be kept on a leash and are not allowed in the sanitary facilities and common areas. They must be accompanied outside the campsite for their needs. They cannot be left alone on the pitch, in the tent, or in the vehicle without a responsible person present. They must be up to date on their vaccinations, and their health records must be presented at the campsite. Their owners must also provide an up-to-date liability insurance certificate. They must not disturb the neighborhood with barking or soiling. Failure to comply may result in the campsite evicting the dog and its owners.
13.CHILDREN'S PLAY AREA: The use of the playground is the responsibility and under the supervision of parents. Ball games are not allowed on the campsite. No disruptive or dangerous games are tolerated within the campsite. Playing in the sanitary facilities is prohibited. The TV room cannot be used for active games. Children must always be supervised by their parents. If they wish to visit the farm, they must be accompanied by a responsible adult and follow the rules set by the farm owner or representative.
14. NOISE AND SILENCE: Campsite users are strongly urged to avoid any noise or conversations that could disturb their neighbors. Closing doors and trunks should be as quiet as possible. • Between 10:30 PM and 7:30 AM, vehicle circulation should be as discreet as possible. Only vehicles belonging to campers staying at the campsite are allowed to drive within the campground. Visitors' vehicles must remain outside the campsite (refer to parking instructions provided by the campsite). Parking should not obstruct traffic or prevent the arrival of new campers.
15. CLEANLINESS AND APPEARANCE OF FACILITIES: Everyone is required to refrain from any actions that could harm the cleanliness, hygiene, appearance of the campground, and its facilities, including sanitary facilities. Household waste, all types of garbage, papers, and cigarette butts must be deposited in the designated trash bins or ashtrays. The use of garbage bags is mandatory. Washing vehicles is prohibited. Plantations and floral decorations must be respected. It is not allowed to mark the pitch with personal means or dig the ground, under penalty of compensation to the campground.
16. INTERNAL REGULATIONS: The present internal regulations are displayed at the reception office and provided to the client upon request.
17. SECURITY: a) Fire: Open fires are subject to the campground's authorization, unless there is a prefectural order in effect. In case of a fire, immediately notify the management. b) Theft: The management is responsible for objects deposited at the office and has a general obligation for the campground. Campers are responsible for their own belongings and should report any suspicious individuals to the responsible personnel.
c) ELECTRIC VEHICLE CHARGING: For safety reasons (fire risk), the connection of electric vehicles is prohibited at the campsite. Any violator will be subject to a fixed fine of €150, and their liability will be incurred in case of material damage.
18. STORAGE: Unoccupied equipment cannot be left on the grounds without the permission of the management and only at the designated location, subject to a fee.
19. COMPLAINTS: Any complaints related to a stay must be addressed within 7 days of the start of the rental period by sending a registered letter with acknowledgment of receipt. An online register on the campsite's website allows for the submission of such complaints
20.PROTECTION OF PERSONAL DATA: The service provider implements the processing of personal data based on: a) The legitimate interest pursued by the service provider when pursuing the following purposes:
•Prospecting
•Management of the relationship with clients and prospects
•Organization, registration, and invitation to the service provider's events
•Processing, execution, prospecting, production, management, and follow-up of client requests and files
•Drafting of documents on behalf of clients b) Compliance with legal and regulatory obligations when implementing processing for the following purposes:
•Prevention of money laundering, terrorist financing, and corruption
•Invoicing
•Accounting The service provider retains the data only for the duration necessary for the operations for which it was collected, and in compliance with the applicable regulations. In this regard, client data is kept for the duration of the contractual relationship plus 3 years for promotional and prospecting purposes, without prejudice to retention obligations or prescription periods. In terms of money laundering prevention, the data is kept for 5 years after the end of the relationship with the service provider. In terms of accounting, the data is kept for 10 years from the closure of the accounting year. Prospect data is kept for a period of 3 years if there has been no participation or registration for the service provider's events. The processed data is intended for authorized personnel of the service provider. In accordance with the French Data Protection Act and the European General Data Protection Regulation, individuals have the right to access their data, rectify it, question it, limit its processing, request its portability, and request its erasure. Individuals affected by the processing also have the right to object at any time, for reasons related to their particular situation, to the processing of personal data based on the legitimate interest of the service provider, as well as the right to object to commercial prospecting. They also have the right to define general and specific guidelines on how they wish the mentioned rights to be exercised after their death, by sending an email to the following address: info@camping-ferme-cantal.com or by postal mail to the following address: CAMPING L'AIR DU TEMPS - La Barrière - 15270 BEAULIEU.
21.INTELLECTUAL PROPERTY PROTECTION: The content of the website www.camping-ferme-cantal.com is the property of the service provider and its partners. It is protected by French and international laws relating to intellectual property. Any reproduction, distribution, total or partial use of this content is strictly prohibited and may constitute an infringement offense. Furthermore, the service provider remains the owner of all intellectual property rights on the photographs, presentations, studies, drawings, models, prototypes, videos, etc., created (even at the request of the client) for the provision of services to the client. The client is therefore prohibited from reproducing or exploiting these studies, drawings, models, etc., without the express, written, and prior authorization of the service provider, which may be subject to financial compensation. The same applies to names, logos, or any other graphic representation or text belonging to the service provider or used and disseminated by them.
22.LANGUAGE: These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law. They are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.
23.DISPUTES: Any disputes arising from the purchase and sale transactions concluded under these general terms and conditions of sale, regarding their validity, interpretation, execution, termination, consequences, and subsequent matters that could not be resolved between the service provider and the client will be submitted to the competent courts under common law. The client is informed that, in the event of a dispute, they may resort to a conventional mediation procedure or any other alternative method of dispute resolution. They can avail themselves of the services of the Mediator of Consumption, CM2C, free of charge. The mediator can be contacted through their website www.cm2c.net, by postal mail at CM2C 14, rue saint Jean 75017 PARIS, or by email at cm2c@cm2c.net.
24.PRE-CONTRACTUAL INFORMATION - CLIENT'S ACCEPTANCE: The client acknowledges having received, prior to placing their order, in a legible and understandable manner, these General Terms and Conditions of Sale, as well as all the information and details referred to in Articles L 111-1 to L 111-7 of the Consumer Code, in addition to the information required under the Order of October 22, 2008, relating to prior information to the consumer about the characteristics of accommodation rentals in outdoor hotels and, in particular:
•The essential characteristics of the services, taking into account the communication medium used and the services concerned.
•The price of the services and ancillary costs.
•Information concerning the identity of the service provider, their postal, telephone, and electronic contact details, as well as their activities, if they do not appear from the context.
•Information regarding legal and contractual guarantees and their implementation methods.
•The functionalities of the digital content and, where applicable, its interoperability.
•The possibility of resorting to conventional mediation in the event of a dispute.
•Information regarding termination modalities and other important contractual conditions. The act of an individual or legal entity placing an order on the website www.camping-ferme-cantal.com implies full and complete adherence and acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the client, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the service provider.
GENERAL TERMS AND CONDITIONS OF SALE: RENTAL OF A MOBILE HOME OR A LEISURE LIGHT DWELLING
AND EXCERPTS FROM THE INTERNAL REGULATIONS
1.SCOPE OF APPLICATION
These General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation (tent, caravan, mobile leisure home, and lightweight leisure home) or tourism bare pitch at the L'Air du Temps campsite, operated by Mr. Jean ROUCHON (the Service Provider), to non-professional customers, either through its website www.camping-ferme-cantal.com or by phone, postal mail, electronic mail (emails), or at a location where the Service Provider markets the services. They do not apply to pitch rentals intended for the reception of mobile leisure homes (mobile homes), which are subject to a leisure contract. The main characteristics of the services are presented on the website www.camping-ferme-cantal.com. The Customer is required to review them before placing an order. The choice and purchase of a service are the sole responsibility of the Customer. These General Terms and Conditions of Sale apply to the exclusion of all other conditions of the Service Provider, including those applicable to other distribution channels for the services. These General Terms and Conditions of Sale are accessible at any time on the website and will prevail, if necessary, over any other version or any other contractual document. The version applicable to the Customer is the one in force on the website or communicated by the Service Provider on the date of the Customer's order. Unless proven otherwise, the data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Customer. In accordance with the provisions of the French Data Protection Act (loi informatique et libertés) and the European General Data Protection Regulation (GDPR), the Customer has the right, at any time, to access, rectify, and object to the processing of their personal data, unless such processing is necessary for the execution of the order and the stay, as well as their consequences, by writing, by mail and providing proof of identity, to: Camping l'Air du Temps, represented by Mr. Jean ROUCHON, at the following address: 1, LA BARRIERE – 15270 BEAULIEU.
The Customer declares to have read these General Terms and Conditions of Sale and accepted them either by checking the box provided for this purpose before implementing the online ordering process, as well as the general terms of use of the website www.camping-ferme-cantal.com, or in the case of a reservation made offline, by any other appropriate means.
2.RIGHT OF WITHDRAWAL: In accordance with Article L.121-21-8 of the French Consumer Code, the tenant is informed that they do not have a right of withdrawal after signing the contract.
3. ADMISSION CONDITIONS: To be admitted to enter, settle, and stay on the campsite, it is necessary to have been authorized by the manager or their representative, who has the obligation to ensure the proper order and management of the campsite. Staying on the campsite implies acceptance of the provisions of the regulations and the commitment to comply with them.
4.CUSTOMER'S OBLIGATION: CIVIL LIABILITY INSURANCE
The customer staying on the pitch must be insured for civil liability. An insurance certificate may be requested from the customer before the start of the service.
5. RESERVATION: It is strongly recommended to book your accommodation for July or August. In July and August, reservations are made on a weekly basis. Rentals are available from Saturday to Saturday or from Sunday to Sunday, depending on the accommodations. For any reservation, an option will be recorded subject to availability. The validity of the option will be specified by the campground upon receipt of your request. The reservation becomes firm and definitive only after our agreement and upon receipt of your deposit, which amounts to 30% of the total rental fee, as well as the dated and signed rental contract from the client (unless in the case of online reservations that automatically include the contract).
IN CASE OF LATE RESERVATION, less than 30 days before arrival, the full payment for the stay will be required at the time of reservation.
6. TERMS AND MEANS OF PAYMENT: Every reservation must be accompanied by a 30% deposit of the rental amount. The balance must be paid 30 days before arrival. Each reservation is personal and cannot be transferred or sublet without the campground's consent. In case of non-compliance with the payment terms, we reserve the right to suspend or cancel the provision of services ordered by the client and/or suspend the performance of our obligations after a notice has remained ineffective.
Accepted means of payment: Visa and Mastercard credit cards, national and international bank transfers, bank checks, ANCV holiday vouchers, VACAF.
PAYMENT IN 4 INSTALLMENTS by credit card with our partner FLOA
Our financial partner FLOA offers payment solutions for your purchase of goods and/or services, with the option to pay in 3 or 4 installments by credit card. These payment solutions are reserved for individuals (adult natural persons) residing in France, who hold a valid Visa or MasterCard credit card for the duration of the repayment. FLOA, RCS Bordeaux 434 130 423, with its registered office at Immeuble G 7, 71 Rue Lucien Faure, Bordeaux 33300, subject to the control of the Autorité de Contrôle Prudentiel et de Résolution (4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09) and registered with ORIAS under number n°07 028 160 (www.orias.fr).
FLOA reserves the right to accept or refuse your financing request. You have a legal right of withdrawal for a period of 14 days. To learn more, click here: [insert URL for more information on payment conditions].
We draw your attention to the fact that if you choose to pay for your order of goods and/or services using these payment solutions, your personal data will be transmitted to FLOA Bank for the purpose of evaluating your financing request, managing your credit agreement, and, if necessary, debt collection. For more information, click here: [insert URL for privacy policy and cookies].
7. ARRIVAL/DEPARTURE: Check-in is between 5:00 PM and 6:30 PM, and check-out is before 10:00 AM. In the absence of a message from the client indicating a delay or late arrival, the reserved rental will remain available until the next day at 12:00 PM. After that, it will be made available to the campground again, and the amounts paid will be retained by the campground.
8. CANCELLATION: The rental contract is offered with an optional cancellation insurance. Only the cancellation insurance is able to refund your deposit or your stay. That is why we invite you to subscribe to the stay cancellation insurance. No refund for the stay will be made outside of this framework.
9. CANCELLATION IN THE EVENT OF A PANDEMIC: If the campsite is fully or partially closed during the reserved stay dates due to a government-imposed total or partial ban on public reception, and this closure is not the fault of the service provider, the amounts paid in advance by the client for the reservation will be refunded within a period of up to 18 months. The service provider will not be liable for any additional compensation beyond the refund of the amounts already paid for the reservation. If the client is compelled to cancel the entire stay due to government measures that prevent participants from traveling (general or local lockdown, travel restrictions, border closures), even if the campsite is able to fulfill its obligation and accommodate the clients, the service provider will refund the corresponding amounts paid by the client, minus any processing and handling fees (2.5% commission for holiday checks), which will be retained by the service provider, within a period of up to 18 months. In the event that the client's cancellation of the stay is justified by the fact that the client has been affected by COVID-19 or another infection considered a pandemic, is identified as a close contact, or tests positive, and this situation would jeopardize their participation in the stay on the scheduled dates, no cancellation fees will apply. However, it is recommended to obtain cancellation insurance with COVID-19 coverage to fully cover this risk.
10. ADDITIONAL PERSON and/or VISITOR: If, upon arrival or during the stay, the number of occupants exceeds the one declared in the contract, the campground reserves the right to either refuse the additional occupants or request an additional fee according to the current rate. Each accommodation is designed for a limited number of people (1 baby = 1 person). Any exceeding of this capacity will be refused by the campground. If the rental price corresponds to a special rate agreed for 2 people and the number of people turns out to be higher upon your arrival, you will have to pay the price difference. Similarly, the campground will take into account the difference if the number of people is lower than the number specified in the reservation according to the current pricing. Any additional vehicle (car or motorcycle) will also be charged according to the current rate. It is prohibited to park outside the campground for safety reasons. Any visitor must check in at the reception. Due to COVID-19, we reserve the right to refuse visitors.
11. FEES: TOURIST TAXES: Tourist taxes are provided as an indication and may be updated by local authorities. They are payable at the place of stay.
12. PETS: Pets are not allowed in the rental accommodations.
13. CHILDREN'S PLAY AREA: The use of the playground is the responsibility and under the supervision of parents. Ball games are not allowed on the campsite. No disruptive or dangerous games are tolerated within the campsite. Playing in the sanitary facilities is prohibited. The TV room cannot be used for active games. Children must always be supervised by their parents. If they wish to visit the farm, they must be accompanied by a responsible adult and follow the rules set by the farm owner or representative.
14. SECURITY DEPOSIT AND INVENTORY:
Two security deposit checks will be requested upon your arrival. A €250 check is required to guarantee the equipment, and a €50 check is required in case the cleaning is not done or not properly done. On the day of your departure, the rental must be returned before 10 a.m. in perfect condition and ready to be re-rented. You will need to make an appointment with the reception to schedule your inventory check. In case of departure outside the reception opening hours, the inventory check will be conducted without your presence, and your deposit will be refunded within eight days. A deduction may be applied if there are any damages or if the cleaning is not done or not properly done. Any damages are the sole responsibility of the tenant, who must have mandatory liability insurance.
ATTENTION: SMOKING INSIDE THE RENTALS IS STRICTLY PROHIBITED! The security deposit will be fully retained if the no-smoking policy is not respected.
15. SANITARY BLOCKS: Guests staying in accommodations are not allowed to use the communal sanitary facilities of the campsite, except for the use of the washing machine. They must use the sanitary facilities provided within their accommodation (excluding accommodations without sanitary facilities).
17. NOISE AND SILENCE: Campsite users are strongly urged to avoid any noise or conversations that could disturb their neighbors. Closing doors and trunks should be as quiet as possible. • Between 10:30 PM and 7:30 AM, vehicle circulation should be as discreet as possible. Only vehicles belonging to campers staying at the campsite are allowed to drive within the campground. Visitors' vehicles must remain outside the campsite (refer to parking instructions provided by the campsite). Parking should not obstruct traffic or prevent the arrival of new campers.
18. CLEANLINESS AND APPEARANCE OF FACILITIES: Everyone is required to refrain from any actions that could harm the cleanliness, hygiene, appearance of the campground, and its facilities, including sanitary facilities. Household waste, all types of garbage, papers, and cigarette butts must be deposited in the designated trash bins or ashtrays. The use of garbage bags is mandatory. Washing vehicles is prohibited. Plantations and floral decorations must be respected. It is not allowed to mark the pitch with personal means or dig the ground, under penalty of compensation to the campground.
19. INTERNAL REGULATIONS: The present internal regulations are displayed at the reception office and provided to the client upon request.
20. COMPLAINTS: Any complaints related to a stay must be addressed within 7 days of the start of the rental period by sending a registered letter with acknowledgment of receipt. An online register on the campsite's website allows for the submission of such complaints
21.PROTECTION OF PERSONAL DATA: The service provider implements the processing of personal data based on: a) The legitimate interest pursued by the service provider when pursuing the following purposes:
•Prospecting
•Management of the relationship with clients and prospects
•Organization, registration, and invitation to the service provider's events
•Processing, execution, prospecting, production, management, and follow-up of client requests and files
•Drafting of documents on behalf of clients b) Compliance with legal and regulatory obligations when implementing processing for the following purposes:
•Prevention of money laundering, terrorist financing, and corruption
•Invoicing
•Accounting The service provider retains the data only for the duration necessary for the operations for which it was collected, and in compliance with the applicable regulations. In this regard, client data is kept for the duration of the contractual relationship plus 3 years for promotional and prospecting purposes, without prejudice to retention obligations or prescription periods. In terms of money laundering prevention, the data is kept for 5 years after the end of the relationship with the service provider. In terms of accounting, the data is kept for 10 years from the closure of the accounting year. Prospect data is kept for a period of 3 years if there has been no participation or registration for the service provider's events. The processed data is intended for authorized personnel of the service provider. In accordance with the French Data Protection Act and the European General Data Protection Regulation, individuals have the right to access their data, rectify it, question it, limit its processing, request its portability, and request its erasure. Individuals affected by the processing also have the right to object at any time, for reasons related to their particular situation, to the processing of personal data based on the legitimate interest of the service provider, as well as the right to object to commercial prospecting. They also have the right to define general and specific guidelines on how they wish the mentioned rights to be exercised after their death, by sending an email to the following address: info@camping-ferme-cantal.com or by postal mail to the following address: CAMPING L'AIR DU TEMPS - La Barrière - 15270 BEAULIEU.
22.INTELLECTUAL PROPERTY PROTECTION: The content of the website www.camping-ferme-cantal.com is the property of the service provider and its partners. It is protected by French and international laws relating to intellectual property. Any reproduction, distribution, total or partial use of this content is strictly prohibited and may constitute an infringement offense. Furthermore, the service provider remains the owner of all intellectual property rights on the photographs, presentations, studies, drawings, models, prototypes, videos, etc., created (even at the request of the client) for the provision of services to the client. The client is therefore prohibited from reproducing or exploiting these studies, drawings, models, etc., without the express, written, and prior authorization of the service provider, which may be subject to financial compensation. The same applies to names, logos, or any other graphic representation or text belonging to the service provider or used and disseminated by them.
23.LANGUAGE: These General Terms and Conditions of Sale and the transactions arising from them are governed by and subject to French law. They are written in French. In the event that they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.
24.DISPUTES: Any disputes arising from the purchase and sale transactions concluded under these general terms and conditions of sale, regarding their validity, interpretation, execution, termination, consequences, and subsequent matters that could not be resolved between the service provider and the client will be submitted to the competent courts under common law. The client is informed that, in the event of a dispute, they may resort to a conventional mediation procedure or any other alternative method of dispute resolution. They can avail themselves of the services of the Mediator of Consumption, CM2C, free of charge. The mediator can be contacted through their website www.cm2c.net, by postal mail at CM2C 14, rue saint Jean 75017 PARIS, or by email at cm2c@cm2c.net.
25.PRE-CONTRACTUAL INFORMATION - CLIENT'S ACCEPTANCE: The client acknowledges having received, prior to placing their order, in a legible and understandable manner, these General Terms and Conditions of Sale, as well as all the information and details referred to in Articles L 111-1 to L 111-7 of the Consumer Code, in addition to the information required under the Order of October 22, 2008, relating to prior information to the consumer about the characteristics of accommodation rentals in outdoor hotels and, in particular:
•The essential characteristics of the services, taking into account the communication medium used and the services concerned.
•The price of the services and ancillary costs.
•Information concerning the identity of the service provider, their postal, telephone, and electronic contact details, as well as their activities, if they do not appear from the context.
•Information regarding legal and contractual guarantees and their implementation methods.
•The functionalities of the digital content and, where applicable, its interoperability.
•The possibility of resorting to conventional mediation in the event of a dispute.
•Information regarding termination modalities and other important contractual conditions. The act of an individual or legal entity placing an order on the website www.camping-ferme-cantal.com implies full and complete adherence and acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the client, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the service provider.
