TERMS AND CONDITIONS
Article 1 - Scope of the general conditions of sale
These general conditions automatically govern all sales of stays made on the site www.campingdelaplage-fermanville.com They are an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read these general conditions prior to any reservation of a stay, for himself and any person participating in the stay.
In accordance with the law in force, these general conditions are made available to all customers for information purposes prior to the conclusion of any contract for the sale of stays. They can also be obtained on simple written request addressed to the head office of the establishment.
Article 2 - Booking conditions
2.1 Prices, reservation and payment
The price of the stays is indicated in euros, VAT included. The customer's attention is drawn to the fact that the tourist tax is not included in the price.
The person making the reservation must be of legal age. Reservation requests including minor children unaccompanied by a direct legal guardian (father, mother, or grandparents) will be refused.
For reservations for camping pitches / mobile home rentals, all rentals are personal and cannot be transferred. The rental only becomes effective with our agreement and after receipt of the total amount of the stay and the booking fees.
For rentals, it is specified to the customer, in the description, the maximum number of beds for each rental. This number refers to any person declared on the contract (including baby). The accommodation may in no case be occupied by a number greater than that indicated in the contract. Management reserves the right to prohibit access to the campsite to unregistered people.
For any unreported delay, the rental / pitch becomes available 24 hours after the arrival date mentioned on the reservation contract. After this period, and in the absence of a written message, the reservation will be void and the deposit will be retained by the campsite management.
The reservation of a campsite or furnished accommodation only becomes effective with our agreement (checking availability ...) and after payment of a deposit of 30% of the amount of the stay, increased by non-deductible reservation costs the invoice or refundable in the event of cancellation, as well as the contribution for the cancellation insurance insofar as it is taken out, accompanied by the rental contract completed and signed.
2.2 Modification of reservation
No reduction will be made in the event of late arrival or early departure.
2.3 Cancellation
Any open reservation in accordance with the general conditions of sale will be canceled. For any cancellation received more than 30 days before the start date of the stay, 50% of the deposit will be refunded deducted from the € 5 administrative fee on presentation of proof.
Guaranteed cancellation clauses (upon presentation of proof):
death, hospitalization or illness of one of the persons registered in the contract or of one of his ascendants or descendants / professional dismissal or modification of vacation dates by the employer / damage affecting the main residence following a fire, damage to water, storm, natural disaster / accident on the direct vacation route.
2.4 Withdrawal
The legal provisions relating to the right of withdrawal in the event of
distance selling provided for by the Consumer Code are not applicable to tourist services (article L.121-20-4 of the Consumer Code).
Thus, for any order for a stay at the campsite, the customer does not benefit from any right of withdrawal.
2.5 Cancellation insurance
We advise you to take out cancellation insurance. This contract offers you a cancellation guarantee which allows you to obtain reimbursement of the sums paid in the event of cancellation of your stay or early departure under certain conditions (illness, accident, etc.).
GRICHEN AFFINIT'Y insurance rates:
Camping pitch: 2.9% of the amount of the stay excluding tourist tax
Mobile homes rental: 2.9% of the amount of the stay excluding tourist tax
Article 3 - Course of the stay
3.1 Arrivals and Departures
Rental: arrivals are from 4 p.m., departures before 10 a.m., Saturdays in high season, any day in low season.
When camping: arrivals are from 12 noon, departures before 12 noon, any day.
3.2 Caution
A deposit of 200 € per accommodation will be requested on the day of your arrival. A second deposit of 50 € is requested and cashed in the event that the rental is not returned in a perfect state of cleanliness at the end of the stay, cleaning being the responsibility of the tenant. They will be returned to you, less any damage, on the day of your departure, during reception opening hours, after an inventory. If it is impossible to carry out the inventory, the deposits will be returned by mail within 8 days.
3.3 Departure
Any return of the key or release of the location after 12 noon will result in the billing of an additional night. Any extension of stay must be made at least 24 hours before the scheduled departure date.
3.4 Animals
Animals are allowed (except category 1 and 2: dogs listed as dangerous), provided they are kept on a leash on the pitch and in the campsite and its droppings managed by the owner. They should under no circumstances be left alone on a pitch or in a rental in the absence of their master. A daily fee is charged. A vaccination record attesting to the validity of the rabies vaccine must be presented on the day of your arrival. In rentals, only 1 pet is accepted under the above conditions.
Failure to comply with these conditions will be the subject of a formal notice. If this is not respected, the rental of the site or accommodation may be terminated.
3.5 Internal regulations
As the law requires, you must adhere to our internal regulations, deposited at the prefecture, displayed at our reception and a copy of which will be given to you on request.
Article 4 - Liability
The Campsite declines all responsibility for damage to the equipment of the camper-caravaneer which is of its own making; insurance for your material in terms of civil liability is compulsory (FFCC, ANWB, ADAC ...).
Article 5 - Applicable law
These general conditions are subject to French law and any dispute relating to their application falls under the jurisdiction of the Tribunal de Grande Instance or the Commercial Court of Cherbourg.
“Mediation of consumer disputes”:
In accordance with the provisions of the Consumer Code concerning “the mediation process for consumer disputes”, the customer has the right to use the mediation service offered by (name of the company) free of charge. The consumer law mediator thus proposed is MEDICYS.
This mediation system can be reached by:
- electronic means: www.medicys.fr;
- or by post: MEDICYS - Center for mediation and amicable settlement of judicial officers - 73, Boulevard de Clichy, 75009 - Paris »
